Cashbuild Cashier job - Job Description
Comprehensive Guide to the Role of a Cashier at Cashbuild
Introduction
The position of a Cashier at Cashbuild is integral to ensuring seamless operations at the point of sale (POS). A Cashier plays a crucial role in maintaining customer satisfaction by accurately managing transactions and ensuring that all products are appropriately processed and paid for. This document outlines the key aspects of the Cashier’s job, including their responsibilities, requirements, and performance expectations.
Job Description
The Cashier is tasked with managing all point-of-sale activities and documentation. Their primary responsibility is to ensure that all goods or stock pass through the POS only after proper payment. This requires diligence, efficiency, and a high level of accuracy.
Key Responsibilities
1. Cash Handling
Managing cash effectively is central to this role. This includes:
Ensuring all assigned cash balances (including floats and petty cash).
Accurately identifying and capturing goods in the POS system.
Recording the correct payment type received, whether cash, card, or other methods.
Maintaining adequate change and managing pick-ups within company guidelines.
Conducting accurate cash-ups at the end of shifts and depositing all earnings in the designated drop safe or vault.
Processing all transactions related to store money, deliveries, and customer quotes correctly.
2. Administrative Duties
Signing, compiling, and filing all relevant documents related to the cashiering function.
3. Readiness for Business
Adhering to Cashbuild’s “Ready for Business” standards and processes.
4. Customer Service
Offering quick, friendly, and efficient service to customers.
Assisting customers with inquiries or directing them to the appropriate staff member.
Adhering to the company’s dress code and presenting a professional image.
5. Safety Compliance (OHSA)
Following all Occupational Health and Safety Act (OHSA) regulations.
Ensuring the safety of customers and staff in their designated area.
Reporting any safety discrepancies to the store manager.
6. Security Awareness
Adhering to system password protocols at the till point.
Ensuring the secure transportation of cash to the cash office in compliance with company guidelines.
7. Driving Results
Achieving set targets and delivering work of high quality.
Committing to following through on tasks and responsibilities.
8. Problem Solving
Identifying and addressing issues by analyzing the root cause.
Using available resources and knowledge within the operational environment to resolve challenges.
Escalating unresolved problems to the appropriate authority.
9. Decision Making
Making decisions within company policy guidelines and timelines.
Considering the consequences of decisions within the scope of responsibility.
10. Planning and Organization
Effectively planning work within the operational policies and procedures.
Introduction
The position of a Cashier at Cashbuild is integral to ensuring seamless operations at the point of sale (POS). A Cashier plays a crucial role in maintaining customer satisfaction by accurately managing transactions and ensuring that all products are appropriately processed and paid for. This document outlines the key aspects of the Cashier’s job, including their responsibilities, requirements, and performance expectations.
Job Description
The Cashier is tasked with managing all point-of-sale activities and documentation. Their primary responsibility is to ensure that all goods or stock pass through the POS only after proper payment. This requires diligence, efficiency, and a high level of accuracy.
Key Responsibilities
1. Cash Handling
Managing cash effectively is central to this role. This includes:
Ensuring all assigned cash balances (including floats and petty cash).
Accurately identifying and capturing goods in the POS system.
Recording the correct payment type received, whether cash, card, or other methods.
Maintaining adequate change and managing pick-ups within company guidelines.
Conducting accurate cash-ups at the end of shifts and depositing all earnings in the designated drop safe or vault.
Processing all transactions related to store money, deliveries, and customer quotes correctly.
2. Administrative Duties
Signing, compiling, and filing all relevant documents related to the cashiering function.
3. Readiness for Business
Adhering to Cashbuild’s “Ready for Business” standards and processes.
4. Customer Service
Offering quick, friendly, and efficient service to customers.
Assisting customers with inquiries or directing them to the appropriate staff member.
Adhering to the company’s dress code and presenting a professional image.
5. Safety Compliance (OHSA)
Following all Occupational Health and Safety Act (OHSA) regulations.
Ensuring the safety of customers and staff in their designated area.
Reporting any safety discrepancies to the store manager.
6. Security Awareness
Adhering to system password protocols at the till point.
Ensuring the secure transportation of cash to the cash office in compliance with company guidelines.
7. Driving Results
Achieving set targets and delivering work of high quality.
Committing to following through on tasks and responsibilities.
8. Problem Solving
Identifying and addressing issues by analyzing the root cause.
Using available resources and knowledge within the operational environment to resolve challenges.
Escalating unresolved problems to the appropriate authority.
9. Decision Making
Making decisions within company policy guidelines and timelines.
Considering the consequences of decisions within the scope of responsibility.
10. Planning and Organization
Effectively planning work within the operational policies and procedures.
11. Handling Pressure
Maintaining composure and consistency under pressure or during high workloads.
12. Communication
Demonstrating professionalism and courtesy in daily communication.
Sharing relevant information with the right stakeholders in alignment with company values.
Requirements for the Role
To qualify for the position of a Cashier at Cashbuild, candidates must meet the following criteria:
Educational Qualification:
A Grade 12 certificate or a minimum of one year of work-related experience is required.
Language Proficiency:
The ability to communicate effectively in both English and the primary language of the area where the store is located.
Mathematical Skills:
Competence in performing basic calculations accurately.
Administrative Skills:
Strong organizational and administrative abilities.
Work Schedule Flexibility:
Willingness to work shifts, weekends, and public holidays.
Ability to Work Under Pressure:
Capability to maintain accuracy and composure under time constraints or during busy periods.
Performance Expectations
1. Accuracy and Precision
Performance Expectations
1. Accuracy and Precision
Ensuring error-free handling of transactions and cash.
2. Customer Satisfaction
Providing exceptional service to ensure a positive customer experience.
3. Compliance with Company Policies
Adhering to all Cashbuild standards, including safety, security, and operational procedures.
4. Team Collaboration
Coordinating effectively with colleagues to ensure smooth store operations.
5. Professional Conduct
Maintaining a professional demeanor and upholding company values.
Key Competencies and Attributes
Attention to Detail: Essential for accurate transaction handling.
Time Management: Ability to manage tasks efficiently within a busy retail environment.
Problem-Solving Skills: Capability to resolve issues promptly and escalate as needed.
Adaptability: Readiness to handle varying customer needs and work conditions.
Integrity: Maintaining honesty and transparency in all dealings.
Career Growth Opportunities
Working as a Cashier at Cashbuild provides opportunities for professional development. Employees who demonstrate dedication, reliability, and a strong work ethic can explore advancement opportunities within the company, such as supervisory or managerial roles.
Why Choose Cashbuild?
Cashbuild is a trusted name in retail, offering a stable and supportive work environment. Employees benefit from structured training programs, growth opportunities, and a commitment to fostering a safe and inclusive workplace.
Referring a Candidate
If you know someone who fits the profile of a Cashier at Cashbuild, you can refer them to this exciting opportunity. Candidates who meet the requirements and exhibit the necessary skills and attributes are encouraged to apply.
Conclusion
The Cashier role at Cashbuild is vital to ensuring smooth store operations and customer satisfaction. By maintaining high standards of accuracy, professionalism, and customer service, Cashiers contribute significantly to the company’s success. This position offers a rewarding career path for those ready to meet the challenges and opportunities it presents.
