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Discovery Learnership Program: Long Term Insurance

Job Title: Discovery Learnership Program: Long Term Insurance
Company: Discovery
Job Reference: Discovery
Location: Johannesburg , ZA
Employment Type: Part Time
Date Posted: 2024-10-29
Closing Date: 2024-12-31
Salary: ZAR 5000 - 7000 per month

Discovery Learnership Program: Long Term Insurance - Job Description

Discovery Learnership Program: Long Term Insurance

Introduction

Discovery is a leading organization dedicated to improving health outcomes and enhancing the quality of life for individuals. With a strong commitment to innovation and societal improvement, Discovery seeks individuals who align with its core values. One of the key offerings in this pursuit is the Learnership in Long Term Insurance, which provides a pathway for young professionals to enter the financial services industry. This article explores the details of the learnership program, its requirements, and the opportunities it presents.

About Discovery
Founded on the principles of health and well-being, Discovery’s mission is to make people healthier and protect their lives. The organization has established itself as a thought leader in the global marketplace by investing in innovative solutions that not only achieve financial success but also contribute to meaningful societal change. Through its various programs and initiatives, Discovery fosters a dynamic work environment that empowers individuals to excel.

Overview of the Learnership Program
The Learnership in Long Term Insurance is a structured educational program that combines theoretical learning with practical experience in the financial services sector. The program is designed to equip participants with the knowledge and skills required to excel in the insurance industry. Upon successful completion, participants will receive a nationally recognized Further Education and Training Certificate (FETC) in Long Term Insurance at NQF Level 4.

Objectives of the Learnership
The primary goal of the Learnership is to prepare individuals for a career in long term insurance by providing comprehensive training and exposure to the various aspects of the industry. Key objectives include:

Knowledge Acquisition: Participants will gain essential knowledge about long term insurance products, regulatory requirements, and industry best practices.
Skill Development: The program focuses on developing critical skills such as problem-solving, communication, and customer service, which are crucial for success in the financial services sector.
Practical Experience: Through workplace exposure, learners will have the opportunity to apply their theoretical knowledge in real-world scenarios, enhancing their understanding of client interactions and service delivery.
Responsibilities within the Learnership
During the Learnership, participants will engage in various activities that may include, but are not limited to:

1. Client Servicing in the Call Centre
Participants will work in the Discovery Health call center, focusing on:

Assisting clients with inquiries related to medical aid services.
Managing claims processing and ensuring timely resolution.
Providing support for new business applications and health benefits administration.
2. Administration and Operational Support
The learnership will also involve:

Supporting administrative tasks related to long term insurance policies.
Maintaining accurate records and documentation.
Collaborating with team members to ensure efficient workflow and service delivery.
Personal Attributes and Skills Required
To thrive in the Learnership program, candidates should possess certain personal attributes and skills, including:

Innovative Thinking: The ability to think critically and creatively to solve problems effectively.
Attention to Detail: A meticulous approach to work, ensuring high levels of accuracy in all tasks.
Time Management: Strong organizational skills to prioritize tasks and meet deadlines in a fast-paced environment.
Team Orientation: A collaborative mindset, with a willingness to work alongside others and contribute to team goals.
Adaptability: The capacity to adjust to changing circumstances and handle constructive feedback positively.
Education and Experience Requirements
To qualify for the Learnership, candidates must meet the following educational criteria:

Grade 12 Certificate: This is a fundamental requirement for all applicants.
Mathematics and English: Minimum Level 4 (50%) in Mathematics and English is required.
Mathematics Literacy: A minimum Level 5 (60%) in Mathematics Literacy is preferred.
Second Language: A minimum Level 4 (50%) in a second language is also necessary.
Tertiary Education: While an incomplete tertiary qualification is advantageous, it is not mandatory.
Specific Requirements
In addition to educational qualifications, candidates must adhere to specific requirements:

Must not be engaged in post-matric studies or formal employment.
Should not have previously completed any learnership.
Must be between the ages of 18 and 25.
Effective communication skills in both written and verbal English are essential.
Basic computer skills, particularly in MS Excel and MS Outlook, are necessary.
Employment Equity
Discovery is committed to promoting diversity and inclusion within its workforce. The organization’s approved Employment Equity Plan guides the recruitment process, ensuring that individuals from various backgrounds, including those with disabilities, are encouraged to apply. Discovery’s approach to employment equity aligns with its broader goal of creating an inclusive workplace where all individuals can thrive.

Conclusion

The Discovery Learnership in Long Term Insurance offers an invaluable opportunity for young individuals to launch their careers in the financial services sector. Through a combination of structured learning and practical experience, participants will be equipped with the skills and knowledge necessary to succeed in a competitive industry. With a strong commitment to innovation, personal growth, and societal impact, Discovery continues to be a leader in promoting health and well-being in South Africa.

As potential candidates consider this learnership, they are encouraged to reflect on their alignment with Discovery’s values and their aspirations for contributing positively to society. With dedication and hard work, participants in this learnership can look forward to a rewarding career in long term insurance and beyond.
Discovery Learnership Program: Long Term Insurance

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