| Job Title: | Waiter job |
| Company: | Faircape |
| Job Reference: | Faircape1 |
| Location: | Cape Town , ZA |
| Employment Type: | Full Time |
| Date Posted: | 2024-10-03 |
| Closing Date: | 2024-12-31 |
| Salary: | ZAR 5000 - 7500 per year |
Waiter job - Job Description
Job Opportunity: Service Associate at Faircape
Overview of Faircape Life
Faircape Life, a prominent provider of retirement living solutions in the Western Cape, operates several facilities that prioritize quality care and community. Faircape Restaurant and Catering, part of this organization, serves residents and patients across six locations, ensuring a high standard of dining services tailored to individual needs.
Position: Service Associate
Faircape Life is currently seeking a dedicated Service Associate to join the team at Cle Du Cap in the Southern Suburbs. This permanent position is crucial for maintaining the quality and efficiency of service provided to our residents and guests.
Role and Responsibilities
The primary role of the Service Associate involves delivering exceptional service to guests while adhering to the established standards of the facility. Key responsibilities include:
Table Management: Change table linen as needed, ensuring all linens are in good condition. Keep track of dirty or damaged items and arrange for their exchange.
Condiment Maintenance: Regularly clean and refill condiment sets to ensure they are always ready for use.
Table Setup: Prepare dining areas according to set standards, ensuring cleanliness and the proper arrangement of dining items.
Hygiene Compliance: Maintain designated areas to meet strict hygiene standards, contributing to a safe dining environment.
Menu Knowledge: Acquire comprehensive knowledge of menu items to confidently assist residents in making informed choices.
Food and Beverage Service: Serve food and beverages with a focus on professionalism, ensuring a pleasant experience for all diners.
Customer Relations: Foster excellent relationships with residents, addressing their needs and ensuring a smooth service experience.
Complaint Management: Handle customer complaints with professionalism and report any issues to management promptly.
Inventory Management: Assist with stock audits, monitoring for variances and breakages, and restock bar inventory as necessary.
Billing Accuracy: Ensure precise billing of orders and report any discrepancies to the manager.
Personal Standards: Maintain high standards of personal hygiene and grooming, setting a positive example for the team.
Event Support: Be willing to assist with private events outside regular hours as needed.
Required Experience and Skills
Candidates for the Service Associate position should have:
Proven experience in a similar role within the hospitality industry.
Advantageous skills in bartending and barista services.
Strong customer service orientation with the ability to engage positively with guests.
Familiarity with serving etiquette and basic wine knowledge.
Attributes for Success
To thrive in this role, the ideal candidate will possess:
Exceptional interpersonal and communication skills.
A proactive sense of urgency in service delivery.
A collaborative team spirit with a positive attitude.
A commitment to excellence and high-quality standards.
Specific Requirements
Applicants must meet the following criteria:
Clear health record.
Clear criminal record.
Clear credit record.
Contactable references.
Compensation and Working Conditions
The starting salary for this position is R 6,000 per month, structured as a fixed salary without tips.
Working Hours: The role requires working 16.25 shifts per month, with scheduled hours typically from Monday to Sunday between 07h00 and 19h00, based on roster assignments.
Application Process
To apply for the Service Associate position, candidates must complete the following steps:
One-Way Online Interview: A link will be sent upon submitting your application. The interview can be completed at your convenience and will be reviewed by our team.
Written References: Applications submitted without written references will not be considered.
Please note that if you do not receive a response within two weeks of applying, you may assume your application was unsuccessful.
Conclusion
This is an exciting opportunity to join Faircape Life, where you can make a meaningful impact in a supportive community. If you meet the qualifications and are ready to contribute to our mission of providing exceptional service, we encourage you to apply today
For more information about Faircape Life and the services we offer, please visit our website or contact our HR department. We look forward to welcoming a new member to our team who shares our commitment to excellence in hospitality.
Overview of Faircape Life
Faircape Life, a prominent provider of retirement living solutions in the Western Cape, operates several facilities that prioritize quality care and community. Faircape Restaurant and Catering, part of this organization, serves residents and patients across six locations, ensuring a high standard of dining services tailored to individual needs.
Position: Service Associate
Faircape Life is currently seeking a dedicated Service Associate to join the team at Cle Du Cap in the Southern Suburbs. This permanent position is crucial for maintaining the quality and efficiency of service provided to our residents and guests.
Role and Responsibilities
The primary role of the Service Associate involves delivering exceptional service to guests while adhering to the established standards of the facility. Key responsibilities include:
Table Management: Change table linen as needed, ensuring all linens are in good condition. Keep track of dirty or damaged items and arrange for their exchange.
Condiment Maintenance: Regularly clean and refill condiment sets to ensure they are always ready for use.
Table Setup: Prepare dining areas according to set standards, ensuring cleanliness and the proper arrangement of dining items.
Hygiene Compliance: Maintain designated areas to meet strict hygiene standards, contributing to a safe dining environment.
Menu Knowledge: Acquire comprehensive knowledge of menu items to confidently assist residents in making informed choices.
Food and Beverage Service: Serve food and beverages with a focus on professionalism, ensuring a pleasant experience for all diners.
Customer Relations: Foster excellent relationships with residents, addressing their needs and ensuring a smooth service experience.
Complaint Management: Handle customer complaints with professionalism and report any issues to management promptly.
Inventory Management: Assist with stock audits, monitoring for variances and breakages, and restock bar inventory as necessary.
Billing Accuracy: Ensure precise billing of orders and report any discrepancies to the manager.
Personal Standards: Maintain high standards of personal hygiene and grooming, setting a positive example for the team.
Event Support: Be willing to assist with private events outside regular hours as needed.
Required Experience and Skills
Candidates for the Service Associate position should have:
Proven experience in a similar role within the hospitality industry.
Advantageous skills in bartending and barista services.
Strong customer service orientation with the ability to engage positively with guests.
Familiarity with serving etiquette and basic wine knowledge.
Attributes for Success
To thrive in this role, the ideal candidate will possess:
Exceptional interpersonal and communication skills.
A proactive sense of urgency in service delivery.
A collaborative team spirit with a positive attitude.
A commitment to excellence and high-quality standards.
Specific Requirements
Applicants must meet the following criteria:
Clear health record.
Clear criminal record.
Clear credit record.
Contactable references.
Compensation and Working Conditions
The starting salary for this position is R 6,000 per month, structured as a fixed salary without tips.
Working Hours: The role requires working 16.25 shifts per month, with scheduled hours typically from Monday to Sunday between 07h00 and 19h00, based on roster assignments.
Application Process
To apply for the Service Associate position, candidates must complete the following steps:
One-Way Online Interview: A link will be sent upon submitting your application. The interview can be completed at your convenience and will be reviewed by our team.
Written References: Applications submitted without written references will not be considered.
Please note that if you do not receive a response within two weeks of applying, you may assume your application was unsuccessful.
Conclusion
This is an exciting opportunity to join Faircape Life, where you can make a meaningful impact in a supportive community. If you meet the qualifications and are ready to contribute to our mission of providing exceptional service, we encourage you to apply today
For more information about Faircape Life and the services we offer, please visit our website or contact our HR department. We look forward to welcoming a new member to our team who shares our commitment to excellence in hospitality.
