Fidelity Services Group: Career Opportunity in Worcester, Western Cape
Position Overview
Fidelity Services Group is currently seeking a motivated and detail-oriented individual for the role of Teller at their Worcester branch in Western Cape. This is a permanent position within the Fidelity Cash Solutions division, a sector dedicated to managing and safeguarding cash operations. The successful candidate will be integral to the efficient processing and verification of client funds, ensuring accuracy and compliance with established protocols.
Job Description
The Teller role reports directly to the Counting House Manager and is essential for maintaining the integrity and accuracy of cash handling processes. The primary responsibilities include counting and verifying money, operating money counting machines, balancing and reconciling funds, and packing ATMs. The position demands a high level of precision and adherence to cash processing procedures to ensure that all financial transactions are conducted smoothly and securely.
Key Responsibilities
- Adherence to Cash Processing Procedures: The Teller must follow detailed cash processing procedures to ensure that all money handling is accurate and secure. This involves meticulously counting and verifying cash to prevent errors or discrepancies.
- Cash Counting and Verification: One of the core responsibilities is to count and verify client’s money, ensuring that all amounts are correct and match the records. This task requires great attention to detail and accuracy.
- Balancing and Reconciling Money: The Teller is responsible for balancing and reconciling the cash at the end of each shift or as required, ensuring that all funds are accounted for and discrepancies are resolved.
- Operating Money Counting Machines: Proficiency in using money counting machines is required. The Teller will operate these machines to facilitate the efficient counting and processing of large volumes of cash.
- Packing ATMs: The role also involves packing ATMs with cash, ensuring that they are replenished and functioning correctly to meet client needs.
Minimum Requirements
To qualify for the Teller position, candidates must meet the following minimum criteria:
- Clear Criminal Record: A clean criminal background is essential to ensure trustworthiness and integrity in handling financial transactions.
- Educational Qualification: A Grade 12 certificate or an equivalent qualification is required to demonstrate foundational educational competence.
- Computer Literacy: Basic computer skills are necessary to manage and record transactions accurately using digital systems.
- Experience: At least 2 years of cashier experience or in a similar role is required. This experience should ideally include handling cash and performing financial transactions.
- Ability to Work Under Pressure: The role involves managing significant amounts of money, which may require working under pressure, especially during busy periods.
Desired Personality Attributes and Core Competencies
The ideal candidate should exhibit the following qualities and competencies:
- Honesty and Reliability: Given the sensitive nature of the role, it is crucial that the candidate demonstrates high levels of honesty and reliability.
- Good Verbal and Language Abilities: Effective communication skills are necessary to interact with clients and colleagues and to follow instructions accurately.
- Attention to Detail: Precision is critical in handling and verifying money. The candidate must be meticulous and focused on accuracy.
- Self-Motivation: The role requires a proactive attitude and the ability to work independently with minimal supervision.
- Willingness to Work Overtime: Flexibility to work additional hours when required is important to meet the demands of the role.
- Alertness and Numeric Skills: The ability to stay alert and have strong numeric skills is essential for managing financial tasks effectively.
Equal Opportunity and Transformation Policy
Fidelity Services Group is committed to promoting fair practices and ethical business standards. The company supports the continuous development of its human capital and is dedicated to providing equal opportunities in the workplace. While preference is given to existing employees, the company actively encourages Historically Disadvantaged Candidates and Black Female Candidates to apply for this position. The selection process will be based purely on merit, in line with the organization’s transformation policy.
Application Process
Interested candidates are encouraged to apply by the closing date of 27 September 2024. If you are not contacted within 10 working days from the closing date, please consider your application as unsuccessful. Fidelity Services Group reserves the right not to make an appointment to any advertised position.
Conclusion
This role at Fidelity Services Group offers a unique opportunity for individuals with the right skills and attributes to contribute to the efficiency and security of cash handling operations. If you meet the qualifications and are motivated to excel in a challenging and rewarding environment, consider applying for the Teller position at our Worcester branch. Your contribution will be vital in maintaining the high standards of financial integrity that Fidelity Services Group upholds.
