Detailed Job Analysis: Store Cleaner at Bayside Mall for Dis-Chem Pharmacies Limited
Introduction
Dis-Chem Pharmacies Limited, a prominent name in the retail sector, is seeking a diligent and responsible individual for the position of Store Cleaner at their Bayside Mall location in Table View, Cape Town. This role, offered on a fixed-term contract, is essential to maintaining the store’s hygiene and cleanliness, thereby ensuring a pleasant shopping environment for customers and staff. The position, advertised on June 18, 2024, requires a combination of practical cleaning skills and the ability to adhere to the high standards of the Dis-Chem brand.
Role Overview
The primary responsibility of the Store Cleaner at Dis-Chem’s Bayside Mall is to uphold the store’s cleanliness and hygiene standards. This role encompasses a variety of cleaning tasks across several areas including the store floor, stock room, dispensary, administrative office, and canteen. The successful candidate will be expected to maintain a clean and orderly environment, ensuring that all areas are hygienic and well-presented at all times.
Minimum Requirements
To be considered for this position, candidates must meet the following essential criteria:
- Educational Qualifications:
- A Grade 12 or Matric certificate is required. This demonstrates the candidate’s foundational educational background.
- Experience:
- A minimum of 6 months’ experience in cleaning is necessary. This experience should be relevant to maintaining cleanliness in a retail or similar environment.
- Language Skills:
- A good command of the English language is essential, both written and verbal. The ability to communicate effectively is crucial for understanding instructions and interacting with customers.
- Customer Service Skills:
- Basic customer service skills are required, which include polite interaction with customers and responding to their needs promptly.
- Additional Language:
- Knowledge of an additional language that is specific to the area is advantageous and can improve communication with a diverse customer base.
- Availability:
- Candidates must be willing and able to work retail hours, which may include weekends and public holidays.
Advantageous Qualifications
The following qualifications are not mandatory but will be considered advantageous:
- Bilingualism:
- Being bilingual is beneficial and can help in communicating with a broader customer base.
- Retail Experience:
- Previous experience in cleaning within a retail environment is preferred. This experience can be directly applicable to the specific requirements of a retail store setting.
Job Responsibilities
The Store Cleaner will be responsible for the following tasks:
- Daily Cleaning:
- Maintain a high standard of hygiene throughout the store, including the shop floor, stock room, and communal areas, before the store opens. This includes routine cleaning and addressing any immediate messes or spills.
- Routine Development:
- Develop and adhere to cleaning routines to ensure consistent cleanliness throughout all areas of the store.
- Restroom and Canteen Maintenance:
- Ensure that the canteen and restrooms are cleaned and stocked with necessary products at all times. This includes restocking supplies and ensuring that these areas are hygienic.
- Operational Cleaning:
- Be available during operational hours to address any cleaning needs that arise. This ensures that the store remains clean and presentable throughout the day.
- Proper Use of Products:
- Use the correct cleaning products and equipment for each specific job to ensure effective and safe cleaning practices.
- Safety and Visibility:
- Use wet floor signs and other safety indicators appropriately to prevent accidents during cleaning activities.
- Customer Interaction:
- Maintain a friendly and professional demeanor, being available to assist customers if needed. Good customer service skills are essential.
- Health and Safety Compliance:
- Perform duties in accordance with Health and Safety Regulations to ensure a safe working environment for all staff and customers.
Required Competencies
Candidates must demonstrate the following competencies:
- Cleaning Experience:
- Prior experience in a cleaning role is essential to understand the practical aspects of the job.
- Language Proficiency:
- A sound command of English is necessary to follow instructions and communicate effectively.
- Customer Service:
- Basic customer service skills are crucial for interacting with customers and handling any issues that may arise.
- Trustworthiness and Honesty:
- The role requires a high level of trustworthiness and integrity, as the cleaner will be responsible for maintaining a secure environment.
- Attention to Detail:
- A keen attention to detail is important to ensure all cleaning tasks are completed to a high standard.
- Presentation:
- A presentable appearance and demeanor are important, as the role involves interacting with the public.
- Instruction Following:
- Ability to take and follow instructions accurately is vital for performing the cleaning tasks effectively.
- Time Management:
- Good time management skills are necessary to complete tasks within the required time frames and maintain a clean store environment throughout operational hours.
Special Conditions of Employment
The following conditions apply to the employment:
- Physical Fitness:
- Candidates must be physically fit to handle tasks such as walking, standing, climbing, kneeling, bending, and moving objects.
- Transport and Residency:
- Reliable transport is necessary, or candidates should reside in close proximity to the store to ensure timely attendance.
- Legal Requirements:
- Candidates must be South African citizens with clear credit and criminal records.
Remuneration and Benefits
- The salary offered is market-related, reflecting the role’s responsibilities and industry standards.
Application Process
Applicants are advised that only successful candidates will be contacted. If you do not receive a response within two weeks after the closing date, you should consider your application unsuccessful.
Equal Opportunity Employment
Dis-Chem Pharmacies is committed to equal opportunity employment. The recruitment process will consider the company’s approved Employment Equity Plan and targets, which align with the company’s Employment Equity and Transformation Strategy. The company actively supports the recruitment of individuals with disabilities.
Conclusion
The Store Cleaner position at Dis-Chem Pharmacies in Bayside Mall is a crucial role that ensures the cleanliness and hygiene of the store environment. The ideal candidate will possess relevant cleaning experience, good language skills, and basic customer service abilities. The job requires physical stamina, attention to detail, and the ability to work flexible hours. Dis-Chem Pharmacies is an equal opportunity employer and encourages applications from all qualified individuals, including those with disabilities.
