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ER24 Operational Ambulance Emergency Assistant

ER24 Operational Ambulance Emergency Assistant


Operational Ambulance Emergency Assistant

In the field of emergency medical services (EMS), the role of an Operational Ambulance Emergency Assistant (OAEA) is crucial. This position is designed for those dedicated to providing urgent medical care and ensuring the safety and health of patients in emergencies. This article explores the responsibilities, qualifications, and necessary skills for this vital role.

Overview of the Role

The main purpose of the Operational Ambulance Emergency Assistant is to respond to emergency calls and deliver immediate medical care according to established practices. This role not only involves hands-on medical procedures but also requires a commitment to operational readiness and public service.

Key Responsibilities

Operational Readiness: The OAEA must ensure that the ambulance and equipment are always ready for deployment. This involves regular checks and maintenance of medical supplies and transportation readiness.
Patient Care: Providing medical assistance during emergencies is a core function. This includes assessing patient conditions, administering basic life support, and stabilizing patients until they can be transferred to a hospital.
Public Representation: OAEAs play a key role in upholding and promoting the image of their organization, ER24. This requires professionalism and compassion when interacting with patients and the community.

Educational Requirements

Essential Education
Ambulance Emergency Assistant Certificate: This certification is mandatory for anyone aspiring to work in this capacity. It provides foundational knowledge and skills necessary for effective patient care.
Desired Education
Clinical Practice Guidelines Training: Although not mandatory at the time of application, having completed training related to the Clinical Practice Guidelines published by the Health Professions Council of South Africa (HPCSA) is advantageous. New hires may need to complete this training during their probation period.

Experience Requirements

Essential Experience
Minimum of 1 Year in EMS: A year of experience in emergency medical services is essential. This ensures that the OAEA is familiar with the dynamics of emergency situations and patient care protocols.

Desired Experience

1 Year in Intermediate Life Support (ILS): Experience in ILS is preferred, as it indicates a deeper understanding of patient care in emergency contexts.
Skills and Knowledge

Key Skills

Best Practices: Familiarity with best practices in emergency care is critical. This includes knowledge of standard procedures and protocols.
Computer Literacy: Proficiency in Microsoft Office and other relevant software is necessary for documentation and communication.
Geographical Knowledge: Understanding local facilities, travel routes, and demographic areas enhances response times and patient care.
HPCSA Compliance: Knowledge of HPCSA guidelines and scope of practice is crucial to ensure compliance and maintain standards.
Communication Skills: Proficiency in English, both written and verbal, is essential for effective communication with colleagues, patients, and the public.
Employment Considerations

When applying for the position, candidates should note that preference will be given to those who meet the requirements in accordance with the Employment Equity Plan of Mediclinic Southern Africa. Internal applicants who fulfill the criteria are also encouraged to apply using an external candidate profile.

Conclusion

The role of an Operational Ambulance Emergency Assistant is both demanding and rewarding. It requires a combination of education, experience, and specific skills to provide high-quality emergency medical care. Those interested in this career must be prepared for the challenges that come with responding to emergencies and must commit to ongoing learning and professional development.

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