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Discovery: Technical Support Learnerships 2024

 


Discovery Invites Unemployed Youth With Grade 12 to Apply for the Technical Support Learnerships 2024/2025


Closing Date: 30 September 2024
Job Type: Learnerships
Location: Sandton, South Africa


Learnership Description

This Learnership leads to a nationally recognised FETC: IT Technical Support qualification which consists of structured learning components combined with practical/workplace experience in the IT Servicing Team.

Areas of responsibility may include but are not limited to:

  • Desktop support, hardware engineering, Digital Support (Contact Centre)

Required Education:

Grade 12 is essential.

  • Maths (Minimum Level 4 – 50%)
  • English (Minimum Level 4 – 50%)
  • Maths Literacy (Minimum Level 5 – 60% )
  • 2nd language (Minimum Level 4 – 50%)

NB. May have an incomplete tertiary IT qualification (advantage)

Specific Requirements:

  • Not be engaged in Matric studies or formal employment;
  • Not have completed any previous Learnership.
  • Be between the ages of 18 and 30 years;
  • Have effective communication skills in the written & verbal English language;
  • Possess basic computer skills mainly MS Excel & MS Outlook

Skills and Competencies:

  • Innovative/ critical thinking/ and problem-solving skills
  • Good attention to detail and levels of accuracy
  • Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
  • Time management and planning skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to work independently and in a team-orientated environment
  • Service-driven, a sense of urgency and a team player.
  • Adapts to changing circumstances handles criticism well and learns from it.

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