Join Capitec Bank as a Client Care Agent: Deliver Exceptional Service and Support
Capitec Bank Ltd is seeking a highly motivated and customer-focused individual to join their team as a Client Care Agent in Bellville, Western Cape.
If you have a passion for delivering exceptional service and supporting clients in the banking industry, this opportunity is for you!
Purpose:
– Provide administrative service and support to Capitec Bank’s clients
– Utilize product knowledge to attend to enquiries and complaints related to account information and card transactions
– Support clients using Capitec Bank’s Internet Banking and Mobile Banking services
Requirements:
– 1-2 years of inbound contact centre customer service experience
– Grade 12 National Certificate or Vocational Qualifications
– Knowledge of call centre processes and procedures, customer care and service protocol
– Excellent communication, problem-solving, and telephonic skills
– Attention to detail and ability to work under pressure
Conditions of Employment:
– Clear criminal and credit record
– Willingness to work regular shifts, weekends, or rotational standbys
Capitec Bank is committed to diversity and employment equity. If you meet the requirements and are passionate about delivering exceptional service, apply now by following these steps:
1. Click the link to learn more about the job and complete a short assessment.
2. Finalize your application by clicking “apply” below.
Don’t miss this opportunity to join a dynamic team and make a difference in the banking industry!
