AVBOB Invites Unemployed Graduates to Apply for the Graduate Programme 2024/2025
Closing Date: 31 July 2024
Job Type: Graduate Programme
Location: South Africa
Graduate Programme Description
Location: All Provinces
Responsibilities:
The areas of responsibility include but are not limited to:
- Deliver a positive and professional client service experience to branch customers.
- Manage client inquiries at branches and document activities and outcomes.
- Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
- Provide clients with technical assistance on products and services offered by AVBOB Member Value.
- Build positive client relations by checking in regularly and following up on active processes.
- Maintain client records and documenting processes.
- Through post-service surveys, identify potential client service concerns and facilitate proactive intervention steps.
- Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
- Recommend product improvements based on client service feedback.
Requirements
Must have any of the following qualifications:
- Financial Degree
- Accounting / Economics Degree
- BSc Information Systems
- Marketing Management Degree
- Business Administration Degree
Skills and Competencies:
- Data Analytics
- Sales Experience is advantageous
- Customer Service experience advantageous
- Problem-solving
- Resilient and able to work under pressure.
- Effective communication skills both written and verbal.
How to apply?
NB. Use the links given below to Apply.
Applications must be accompanied by copies of a comprehensive CV, ID, and qualifications (Grade 12 certificate and tertiary qualification or recent academic records).
AVBOB: Graduate Programme – Gauteng
AVBOB: Graduate Programme – Mpumalanga
AVBOB: Graduate Programme – Northern Cape
AVBOB: Graduate Programme – North West
AVBOB: Graduate Programme – Kwazulu Natal
AVBOB: Graduate Programme – Western Cape
AVBOB: Graduate Programme – Limpopo
AVBOB: Graduate Programme – Free State
AVBOB: Graduate Programme – Eastern Cape
NB. Only suitably qualified applicants who have NOT previously served as Interns will be considered.
