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Job Title: Shop Assistant
Location: Woodmead, Gauteng
Company: Tekkie Town, a division of Pepkor Speciality
Job Type: Full-time
Reference Number: PSP230926-10
Job Purpose:
We are seeking a highly motivated and customer-focused Shop Assistant to join our team at Tekkie Town in Woodmead. As a Shop Assistant, you will play a vital role in contributing to our company’s profitability by maximizing sales through exceptional customer service, effective merchandising, and efficient transaction processing. If you have a passion for retail and are looking for a dynamic working environment, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
– Greet all customers upon entry and express gratitude as they leave the store, ensuring a welcoming and friendly atmosphere.
– Provide exceptional customer service by addressing individual shopping needs, answering questions, and offering product recommendations to drive sales and customer loyalty.
– Ensure prompt and relevant service on the sales floor and by telephone, responding to customer inquiries and resolving any issues efficiently.
– Foster customer loyalty by informing customers about Tekkie Town tender types, such as the Tekkie Town Account Card and the Lay-Bye process.
– Effectively communicate product knowledge to customers, staying updated on the latest promotions and campaigns launched in the store.
– Take responsibility for understanding all stock handling processes and adhere to Tekkie Town’s standards, ensuring accurate and efficient stock replenishment and merchandising.
– Maintain a clean and organized store environment, ensuring housekeeping standards are met, and participating in visual merchandising activities as required.
– Process transactions accurately and efficiently, handling cash, card transactions, and other payment methods.
– Collaborate with the Store Manager and other team members to achieve sales targets, improve customer satisfaction, and enhance the overall shopping experience.
Requirements:
– Grade 12 or equivalent qualification
– Computer literacy and proficiency in MS Office (Word, Outlook, Excel, etc.)
– Minimum of 1-2 years of experience in a Sales Assistant role in the retail sector
– Fluent in both written and verbal English and another official South African language
– Strong interpersonal and selling skills, with a high energy level and performance-driven mindset
– Willingness to work retail hours, including weekends and public holidays
– Strong logical thinking and analytical ability
– High energy level and performance-driven
– Excellent planning, organizing, and time management skills
– Ability to work independently and as a team player
– Leadership and organizational abilities
– Outstanding customer care skills and the ability to interact effectively with customers
What We Offer:
– A dynamic working environment with opportunities for growth and development
– Support and recognition for outstanding performance
– Competitive salary and benefits package
– Opportunities for career advancement within the company
If you are a motivated and customer-focused individual with a passion for retail, we encourage you to apply for this exciting opportunity. By joining our team, you will become part of a dynamic and supportive work environment, with opportunities for growth and development. Don’t miss out on this chance to take your career to the next level!
