Old Mutual is excited to announce enticing opportunities for Old Mutual Data Capturers to join its dynamic team. In this role, individuals will play a pivotal part in ensuring accurate and efficient data entry processes, contributing to the success of
one of South Africa’s leading financial services companies.Role Description
The primary responsibility of this role is to deliver customer service to clients at OM branches, with a focus on guiding them through the digital customer service platform during the Two-pot retirement fund withdrawal window period. Additionally, the role entails assisting in queue management to alleviate pressure on Branch staff.
Specific Duties Include
- Assisting customers with Two-pot retirement fund transactions using digitally enabled devices.
- Providing information on reading materials.
- Offering self-service guidance.
- Sharing call center details.
- Assisting customers with the submission process through their personal devices.
Minimum Requirements
- Completion of National Senior Certificate or Equivalent at NQF Level 4 or higher.
Competencies
- Customer-focused mindset
- Proficiency with technology
- Strong communication abilities
- Multilingual proficiency
Old Mutual Data Capturers Application Process
- Review Job Posting: Read the job description and requirements for the Data Capturer position carefully to ensure alignment with your skills and experience.
- Prepare Documents: Gather necessary documents such as your resume, academic transcripts, and any relevant certifications.
- Submit Application: Send your application via the specified method, whether it’s through an online portal, email, or postal mail.
- Wait for Response: Allow time for the hiring team to review your application. Be patient as this process may take some time.
Old Mutual Data Capturers role offers a distinctive opportunity to join a dynamic team committed to excellence in data management. As Old Mutual maintains its dedication to delivering exceptional service and maintaining accuracy in operations, the contribution of Data Capturers is deemed invaluable. Becoming a part of Old Mutual entails entering a supportive environment where skills are esteemed, and potential for growth is acknowledged.
Interested individuals are encouraged to apply now and embark on a rewarding journey with Old Mutual, where every contribution holds significance.
