The Gauteng Department of Health invites candidates to apply for IT Helpdesk Clerk Vacancy at their Department.
Closing date: 21 December 2023
IT Helpdesk Clerk Vacancy at Gauteng Department of Health
- Reference Number : refs/019460
- Directorate : IT DEPARTMENT
- Number of Posts : 1
- Package : R202 233.00 to R235 611.00
- Enquiries : Mr.AP Mugadi 011 247 3344 /3300
Requirements :
- Grade 12 or equivalent qualification, National Diploma in Information Technology. Minimum of one (1) year IT experience in public sector with Desktop, LAN, and WAN support. A+, N+ Certificate and MCSA or MCSE will be added as advantage.
Duties :
- Receive calls, make an initial assessment of a fault, and provide first line support. Follow up on status and feedback to users, resolve all helpdesk issues. Close calls upon confirmation with users. Maintain an effective filling system for audit trails and incidents reports. Provide assistance to users on how to access and utilize local internet and web. Assist setting up virtual meetings and creating personal folders on outlook. Assist in the cleaning up and archiving user mailboxes. Troubleshoot local and network print device problems. Mapping of network drives.
Notes :
Applications should be submitted strictly online at the following E-Recruitment portal: http://professionaljobcenter.gpg.gov.za. No hand-delivered, faxed or emailed applications will be accepted. NB: For assistance with online applications please email your query to e-recruitment@gauteng.gov.za.
Application should be accompanied by a fully completed and signed new Z83 application form obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents plus a recently updated comprehensive Curriculum Vitae (CV). Employment history must reflect a complete calendar date (e.g. 01 April 2017) on the CV.
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Applications without proof of a new Z83 application form and detailed CV will be disqualified. Applicants must indicate the post reference number on their applications. (Shortlisted candidates will receive communication from HR to submit certified copies of educational qualifications and other relevant documents not older than 6 months on or before the day of the interview).
It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). All foreign qualification must be accompanied by evaluation certificate from the South African Qualification Authority (SAQA). Correspondence will only be limited to shortlisted candidates.
Suitable candidates will be subjected to vetting and personnel pre-employment suitability checks (criminal record, citizenship, credit record checks, qualification verification and employment verification). Where applicable, candidates will be subjected to a skills/knowledge test. Medical Surveillance will be conducted on the recommended candidates.
The Provincial Government of Gauteng is committed to the achievement and maintenance o diversity in employment, especially of race, gender and disability. The Department reserves the right not to appoint/fill this post. NB: The Public Service does not charge any fees for applying for posts. Should you be asked for a fee, please let the authorities know.. PEOPLE WITH DISABILITY ARE ENCOURAGED TO APPLY.
