ABSA Bank invites suitably qualified applicants to apply for Inbound & Outbound Call Centre Agent Job Vacancy at their Bank.
Closing date: Not stated
Inbound & Outbound Call Centre Agent Job at ABSA
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with the family offers the opportunity to be part of this exciting growth journey, to reset the future and shape their destiny as a proudly African group.
Job Summary
Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
Achieve contracted service level agreements: By being available to cardholders, branches and merchants in order to serve as informational support. | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
How to apply:
SEE ALSO:
Call Centre Agent Job at ABSA
