Standard Bank South Africa invites individuals to apply for Contact Centre Consultant Vacancy at the company.
Closing date: Not stated
Location: Johannesburg, South Africa
Contact Centre Consultant Vacancy at Standard Bank
Job Description
To provide critical client service by executing timely and accurate amendments, updates and any other policy administration to new and current policies in order to facilitate client satisfaction, client retention, cost efficiency and business profitability.
Qualifications
Minimum Qualifications
Type of Qualification: Secondary/High school/A levels/Matric
Experience Required: 3-4 years Experience with servicing insurance (car and home) products. Good experience in customer service and sales experience. Sound knowledge and
understanding of personal lines insurance and underwriting principles.
Additional Information
Behavioral Competencies:
- Challenging Ideas
- Checking Details
- Convincing People
- Examining Information
- Following Procedures
- Making Decisions
- Meeting Timescales
- Providing Insights
- Resolving Conflict
- Taking Action
- Team Working
- Thinking Positively
Technical Competencies:
- Client Servicing
- Coaching and Mentoring
- Quality Assurance
- Risk Awareness
How to apply:
The Standard Bank will never ask for money or any from of payment as part of their recruitment process.
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