Rosebank College invites suitably qualified candidates to apply for Permanent Call Centre Agent Vacancy at the college.
Closing date: 27 October 2023
Permanent Call Centre Agent Vacancy At Rosebank College
Job Purpose:
Sales and Customer Service.
Duties & Responsibilities:
- Outbound Sales cold calling to corporates.
- Provide customer support on difficult problems.
- Implement tactics to de-escalate problem situations immediately.
- Transform a problem situation into a sales opportunity.
- Advise on methods for identifying leads and procedures for turning them over.
Minimum Requirements:
- Minimum Matric/ Tertiary qualification.
Key Competencies
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
Salary:
Market related.
How to apply
Enquiries:
For enquiries, please feel free to contact HR office on 011 403 3680.
Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.
